Privacy Policy
1. Data Collection We only collect the personal information necessary to process your orders:
Name
Contact details (email, phone)
Shipping address
2. Use of Data Your data is used exclusively to:
Process and deliver your orders
Communicate with you about your purchase
Ensure customer support
3. Third‑Party Services Payments and deliveries may involve trusted third‑party providers. These services process your data according to their own privacy policies:
TWINT (mobile payments)
Payrexx (Swiss payment gateway)
Swiss Post (shipping and logistics)
Ricardo.ch (Swiss e‑commerce marketplace)
Other secure payment processors or delivery partners as required
We do not store your payment details.
4. Data Storage & Security All customer data is stored on our encrypted OneDrive system. We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
5. Data Retention We keep your data only as long as necessary to fulfill your order and comply with legal obligations.
6. Your Rights Swiss customers have the right to access, correct, or request deletion of their personal data. To exercise these rights, please contact us directly.